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Product Questions

If your Tag Heuer transponder has stopped working it is often resolved by putting on charge for 36 hours, without interuption. When the units charge is interupted it goes into a battery saving mode.

For any issues relating to the transponder, please try this first. Should it fail, please contact Sports Timing Solutions directly for warranty repairs. If purchased from KKC, we can assist where ever needed but for the quickest repair we recommend going directly with the following details. 

david@sportstimingsolutions.co.uk

Unit 9 Lymedale Enterprise Court

Dalewood Road

Lymedale Bus Park

Newcastle

Staffordshire

ST5 9QH

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on 20 Feb 2019

Every product that is currently in stock is on our website.

We can special order goods in from certain manufactures, if it's not already available on our site. Please be aware, these can take anything from one day to one month dependant on the product. Please contact us only via live chat or email for lead times and prices. 

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on 7 Mar 2018

Absolutely, we are updating our descriptions all the time to fill them with as much information as possible for you. If something is missing, please contact us. Please note, we cannot always offer technical information on the phone. Due to our expensive range, some questions may be passed onto different teams to get you the best answer, so please message via live chat for the quickest and best answer and we will aim to reply within one working hour.

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on 3 Jul 2018

Yes, our stock control is very tight and if it says it's in stock, it should be. In the very unlikely event our stock is incorrect, we aim to contact you within one working hour with a lead time or alternatives. If you are looking to pick up in store, please contact us before coming to collect as it could be at a different warehouse. 

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on 3 Jul 2018

We may have the answer that you're looking for in our FAQ section. For the quickest and most helpful response please use our live chat function -

Email us sales@kkckartshop.co.uk.

Phone us on 01327 844320.

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on 3 Jul 2018